As a not for profit community legal centre servicing the whole of WA, we receive a large volume of calls each day. We understand it can sometimes be difficult to get through. If you are unable to speak to someone by phone we encourage you to email us ([email protected]) and we will do our best to respond to you as soon as possible.
Sometimes you may be able to resolve your issue by using the Resources section of our website. You might also like to download the Refocus app for your smartphone (available from the App Store or Play Store).
To request information, talk about a legal issue, seek a referral or to request an appointment with one of our solicitors please call us, Monday to Thursday 9:30am to 4:00pm and Friday 9:30am to 1:00pm.
(08) 9272 8800 or 1800 625 122 (country callers)
For an agency or service provider wanting to refer a client for assistance, we have a Referral Form which can be completed and emailed back to us.
Please note, in light of the COVID 19 situation, our physical office is closed until further notice.
We are located on Level 1 of 445 Hay Street, Perth (CSA Building).
There is a free Red CAT bus that stops just before 445 Hay Street or there are buses that run along St Georges Terrace.
The nearest train station is McIver.
Meter parking is available along Victoria Avenue and Hay Street. There is also a car park between Hay and Murray Streets.
For queries about community legal education, law reform, volunteering or other general inquiries, you are welcome to email us at [email protected] or fill out the form below.
Please note, we cannot give legal advice or book appointments by email, but we are happy to receive a request for a legal appointment by email or by filling out and submitting the form below. We will then call you back when we can.
Compliments and Complaints
For feedback including compliments and complaints, we have a Compliment and complaint form which can be completed and emailed back to us. We also have the webform below you can complete online and submit. Your complaint will be responded to within 72 hours via your preferred contact method.